insurance investigations
surveillance
Surveillance services are provided to support insurance claims and SIU investigations through lawful, discreet documentation of observable activity and conditions. Surveillance efforts may assist in evaluating reported activity levels, functional capabilities, and consistency with claimed limitations. Assignments are structured around defined investigative objectives and conducted with attention to compliance, accuracy, and consistency. Deliverables include clear, time-stamped video and written reports prepared in a format suitable for claims evaluation, file review, and potential litigation support.
accident investigation
Accident investigations are conducted to develop objective, fact-based documentation supporting insurance claims and defense-related review. Investigative efforts may include on-scene response, documentation of physical evidence, canvassing for surveillance cameras and CCTV footage, and identifying and locating witnesses. Photographs, video, and written findings are compiled to preserve time-sensitive evidence and document conditions relevant to event sequence and causation.
online intelligence gathering
Online intelligence gathering is conducted to identify and document publicly available digital information relevant to insurance claims, insurance defense, and SIU investigations. Research may include analysis of social media activity, online profiles, associations, and publicly shared content that may assist in evaluating reported activity levels, injury-related representations, or claim consistency. Findings are documented objectively and preserved to maintain context, source attribution, and integrity of the underlying digital information.
background investigations
Background investigations support insurance claims and defense-related review by developing accurate, defensible profiles through verified records analysis. Investigative efforts may include review of criminal and civil history, address and asset indicators, vehicle registration and tag research, VIN and title checks, and related public records. Findings are cross-referenced, verified, and organized to distinguish relevant information from noise, supporting informed claims evaluation and file review.
records retrieval & public records research
Records retrieval services provide access to relevant public and administrative records associated with a claim, helping establish factual context and historical background. Efforts may include acquisition of police and incident reports, CAD/911 records, property and permitting records, prior incident documentation, and related public filings. Retrieved records are reviewed and organized with an understanding of how these documents are generated and used, allowing key details, timelines, and inconsistencies to be accurately identified and contextualized.
claim verification & activity checks
Claim verification services are used to document activity patterns and assess consistency between reported information and observable indicators. Investigative efforts may include license plate reader (LPR) analysis to identify vehicle sightings over extended periods, with associated time and location data that can assist in evaluating usage patterns, movement history, and vehicle condition over time, along with vehicle registration and tag research, comprehensive records analysis, and integration of investigative findings to support informed claims evaluation.